FAQ

What material are Sleepy Society's sleepwear made from? 
Our satin sleepwear is made from 97% Polyester / 3% Spandex 
Our bamboo sleepwear is made from 95% Bamboo / 5% Spandex

How to I care for for my sleepwear? 
Wash before wear. Cold gentle machine wash separately or with similar colours. Remove clothing from the washing machine immediately and dry in the shade. Do not soak, bleach, wring, tumble dry or dry clean. Cool iron on reverse if needed excluding any prints or embroidery. 

We recommend to wash your sleepwear in a wash bag in the washing machine. 

What sizing do you stock?
Our sizing currently ranges from Extra Small (XS) to 2 x Extra Large (2XL). The below table is for our satin sleepwear and shows sizing in cm. If you are unsure of sizing, we suggest upsizing.

 Size

XS

 S

M

L

XL XXL/2XL
Chest width half

46

48.5

51

53.5

56 58.5
Waist half 33 35.5 38 40.5 43 45.5
Hip width half 49 51.5 54 56.5 59 61.5
Australian size  6-8 8 10 12-14 14-16 18

 

The below table is for our bamboo sleepwear for women and shows sizing in cm.

 Size XS S M L XL XXL/2XL
Top - Bust 97 102 107 114.6 122.2 129.8
Trousers- Waist 59 64 69 76.6 84.2 91.8
Trousers- Length 95 96 97 98 99 100
Australian Size 6 8 10-12 12-14 14-16 18

 

Where do you ship to?

We ship all around Australia (including remote areas) and international. 

Who is your courier service?
Our courier service for standard shipping in Australia is Sendle. Our international courier is DHL.

Please note, for standard shipping, we cannot deliver to PO Boxes, locked bags, parcel lockers, hospitals, military bases or airports. If you require your package to be sent to a PO Box, please select Express post shipping option. All parcels have the authority to leave if there is a safe place at your house / building. If not, a note will be left in your letterbox and it will be delivered to a local place e.g newsagent for you to pick up. 

What is your shipping fee?
Standard shipping on orders in Australia it is $10 AUD per package.

For New Zealand, there is a $20 AUD charge per package.

For all other international orders, there is a $40 AUD charge per package.

*1 package fits 2 pyjamas. 

 
When can I expect to receive my order?
As a guide only, please see below.

Standard delivery: NSW 1-3 business days, the rest of Australia: 1-5 business days

New Zealand: 10-20 business days

International: this depends on the country, we will email you the tracking link once order is placed. 
If you require personalised monogramming please allow an extra 5 business days on top of our standard shipping times.   

What is your refund and exchange policy?
We offer exchange on clothing within 14 days if there is no custom monogramming. Reasons for exchange might be incorrect size or colour. It cannot be worn or washed (only tried on). Please email us and let us know the new colour / size you would like to exchange it with. You will have to pay for the postage to send it back to us. 
We do not offer refunds unless it is damaged or defected due to our fault. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Do you have new styles coming up?
Yes we have matching Christmas family sets coming up in 2021! Mens, women's, children's and babies sizing.

If you have any other questions please email us at: contact@sleepysociety.com.au